Terms of service

GENERAL TERMS AND CONDITIONS (GTC)

Agreement to the General Terms and Conditions:
By accessing the website and placing an order with Lichtzoone, you confirm that you have read, understood, and accepted the following General Terms and Conditions. These terms apply to the entire website as well as to all forms of communication, including emails, between you and Lichtzoone.

Disclaimer:
The Lichtzoone team is not liable under any circumstances for direct, indirect, special, incidental, or consequential damages, including data loss or lost profits, arising from the use or inability to use the materials on this website, even if Lichtzoone or an authorized representative has been advised of the possibility of such damages. If the use of the website incurs costs for maintenance, repairs, or data corrections, you will bear these costs yourself.

Reservation of Changes:
Lichtzoone assumes no responsibility for consequences arising from the use of our resources. We reserve the right to change prices as well as the usage policies of our resources at any time.

LICENSE

Lichtzoone grants you a revocable, non-exclusive, non-transferable, and limited license to download, install, and use the website, solely in accordance with the terms of this agreement.

These General Terms and Conditions (GTC) constitute a contract between you and Lichtzoone (hereinafter referred to as "Lichtzoone," "we," "us," or "our"), the provider of the Lichtzoone website and the services accessible through it (collectively referred to as the "Lichtzoone Service").

By using the Lichtzoone Service, you agree to these GTC. If you do not agree to these GTC, you may not use the Lichtzoone Service. The term "you" refers to both you as an individual and the company you represent. In the event of a violation of these GTC, Lichtzoone reserves the right to suspend or terminate your account without prior notice.

DEFINITIONS AND KEY TERMS

Cookie: A small amount of data generated by a website and stored in the web browser. It is used to identify your browser, provide analytics, and store your settings, such as language preferences or login credentials.
Country: The country in which Lichtzoone or its owners/founders are based – in this case, Germany.
Device: Any internet-enabled device, such as a smartphone, tablet, or computer, that can be used to access Lichtzoone's services.
Service: Refers to the service provided by Lichtzoone, as described in the relevant terms.
Third-Party Service: Providers, such as advertising partners, competition organizers, or marketing partners, that offer content or services that may be of interest to you.
Website: The Lichtzoone website, accessible at: https://www.lichtzoone.com
You: Refers to the natural or legal person registered with Lichtzoone to use the services.

RESTRICTIONS

You agree not to allow others

To license, sell, rent, lease, assign, distribute, transfer, host, outsource, disclose, or otherwise commercially use the website or make the platform available to third parties. To modify, edit, disassemble, decrypt, recompile, or reverse-engineer parts of the website. To remove, alter, or obscure ownership notices (including copyright or trademark notices) of Lichtzoone or its affiliates, partners, suppliers, or licensors.

RETURN AND REFUND POLICY

Thank you for shopping at Lichtzoone. We are pleased that you appreciate our products and want to ensure that you have a positive experience exploring, evaluating, and purchasing our products.

As with any purchase, certain conditions apply to transactions at Lichtzoone. By placing an order or purchasing a product from Lichtzoone, you agree to the following terms as well as Lichtzoone's Privacy Policy.

If for any reason you are not completely satisfied with a product or service we provide, please do not hesitate to contact us. We will work together to find a solution to your concern.

YOUR SUGGESTIONS

Any feedback, comments, ideas, suggestions for improvement, or recommendations (collectively "Suggestions") that you submit to Lichtzoone regarding the website remain the exclusive property of Lichtzoone.

Lichtzoone is entitled to use, copy, edit, publish, or redistribute the Suggestions at its discretion for any purpose – without any credit or compensation owed to you.

YOUR CONSENT

We have updated our General Terms and Conditions (GTC) to provide you with complete transparency regarding data collection and its use. By using our website, registering an account, or making a purchase, you agree to these GTC.

LINKS TO OTHER WEBSITES

These General Terms and Conditions apply exclusively to the services of Lichtzoone. Our services may contain links to third-party websites that are not operated or controlled by Lichtzoone. We assume no responsibility for the content, accuracy, or opinions on such external websites and do not conduct regular reviews of the content.

Please note that our General Terms and Conditions no longer apply once you leave our website via a link. Your behavior on external websites is subject to their own policies. Third parties may use their own cookies or similar technologies to collect your data.

CHANGES TO OUR GENERAL TERMS AND CONDITIONS (GTC)

You acknowledge and agree that Lichtzoone has the right to discontinue the provision of the service (or certain features within the service) at any time, permanently or temporarily, at its discretion and without prior notice. You may terminate your use of the service at any time without having to explicitly inform Lichtzoone.

Furthermore, you acknowledge that Lichtzoone may deny access to the service, your account data, as well as stored files or materials in your account upon deactivation of your account.

If we make changes to our General Terms and Conditions, we will publish these changes on this page and update the date of the GTC.

Customer Service

Monday to Friday from 9 AM to 5 PM
Saturday and Sunday from 10 AM to 4 PM.
We typically respond to live chat and emails within a few hours, but no later than 24 hours. We respond every day.

Terms of service

Company Information

Customer Service